Online Banking Service from Cathay Bank help you manage your finances more efficiently and effectively directly from your computer provided it is connected to the Internet. To enjoy this service you must enroll in online banking. If you have an account in the bank, please follow the guide below to enroll, login and reset forgotten password.
HOW TO LOG IN
If you are enrolled in online banking platform, follow the steps below to log in :
Step 1 – Open this link https://www.cathaybank.com to access the bank website.
Step 2 – Select Personal Online Banking service and enter your User ID then click Log In.
Step 3 – Use the one-time security code layer by clicking Continue with security code
Step 4 – Choose how to receive the code then click Continue
Once you receive and the security code you will be allowed to enter your Password and be redirected to your account online page.
FORGOTTEN PASSWORD/LOG ID?
If you forget your password, Cathay Bank will allow you to self-reset it online. Once verified, click Forgot Password link and the system will take you through the password reset process.
HOW TO ENROLL
If you are not registered to the Online banking service and you have a checking account in the bank, follow the steps below to sign up.
Step 1 – In the homepage, please click Register link.
Step 2 – Select your account type, review and accept the Online banking service agreement and disclosure then click Continue
Step 3 – Fill in the online banking enrollment form correctly then click Continue.
Your enrollment details will be verified and upon approval your account will be set up and a welcome email send to you with first time login credentials.
MANAGE CATHAY BANK ONLINE ACCOUNT
When you sign up for the Cathay Bank online banking you are allowed to:
- Pay bills and loans
- Cancel or change payments
- Access account transaction history
- View account balances
- Transfer funds between accounts