• Secure Login

BB&T Online Banking is really easy to use and offers a lot of free financial features 24/7 to its clients. An account holder may sign-in via their personal computer, iPad (tablet), or mobile phone by accessing their website or by downloading the app.

The features for use after login consist of:

  • Transfer funds between accounts
  • Pay Bills
  • Schedule Payments
  • Check your Balances

Logging in

To log in into your personal online banking account all you have to do is go to the main page (shown below) and insert your User ID in the place marked with a red square. (go to BB&T website)

You will be redirected to a page (image below) and all you have to do is to type your password. After that you’ll be ready to use all the features of your online banking.

Mobile Apps

BB&T also offers its clients online banking apps to use in its mobile devices. It’s currently available for iPhone, iPad and Android. Another easy way to be able to check your accounts from anywhere you are.

  • Android
  • Apple iOS – for iPhone
  • Apple iOS – for iPad

The banking app lets a user conduct the following with their account;                   

  • Check account balances
  • Transfer funds between accounts
  • Pay bills
  • Check deposit
  • Find the nearest bank branch
  • Contact Costumer Service


  • Easy and convenient
  • Conduct online transactions


  • Due to the secure server the app can be slow
  • Some app bugs

The first time you log on to the app, you will be required to answer the security questions you chose when you initially set up your online banking account.

How to Enroll

If you don’t have an online banking account it’s easy to enroll.  Right below online banking log in, you’ll find  an “Enroll Now” button, click there and follow the steps. First, there are two types of online banking accounts: Personal and Business. You will have to choose between them in order to start the enrollment (We will do step by step to the Personal one).

Click on Personal Clients – Enroll Now and you’ll be redirected to another page (image below)

After that, choose between the options, the one the best applies to you. If you don’t have a BB&T account, there is no problem! You can apply right there. If you have an account the next step is to fill in with the required information as:

  • Social Security Number
  • ATM Card Number
  • Account Number
  • ZIP Code
  • E-mail Address
  • Create an User ID (8 to 15 characters)

Now click “Next” and its done! Once you’re enrolled you’ll have immediate access to your online banking account. If you have any other doubt please contact BB&T Costumer Service: 1(888) 228-6654.


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